Business, CMMS for field service management and after-sales service

Strengthen your customer relationship, boost your maintenance activity. - Offer excellent customer service: Management of escalations Customer web portal Ticketing Reporting - Track and plan your actions. Mapping of installations and interventions Maintenance activity planning: forecast, achievable, availability of resources Vehicle stock management Notice of passage - CRM: speed up your sales! CRM: calls, appointments, follow-ups, quotes Management of business opportunities: forecast turnover, probability of transformation, PIPE - Know everything about customer installations. Identification and history of installations Preventive maintenance plan Consignment management Prevention plan Contractual maintenance plan Periodic activity report - Manage your sales. Complete management of the invoicing chain Contract management console Processing of customer orders and related actions - Measure and track your performance. Integrated reporting Distribution and automatic sending of reports to customers Analysis of turnover by customer, activity PIPE control Responsiveness measurement

Field service management and after-sales service